The client is a producer of coal and wind-generated power that supplies distribution companies over a large intrastate area. The client uses a meter data management system called MV-90, which is commonly used in the industry. Reporting and analysis of meter data is core to the operations of the utility, but there was no enterprise reporting system in place that would allow managers to access the meter data from a central location. The process for creating reports was very manual as it involved a combination of direct queries and spreadsheets to create the final product. Consequently, there were issues in the following areas:

1. The accuracy of reports
2. The employee time required to create the reports
3. Inability to “slice” or “drill into” the report data
4. Much of the reporting relied on the knowledge of a few people spreadsheet authors
5. Inconsistent definitions of data terminology
6. Minimal security on spreadsheet-based reports. The client was in search of an enterprise meter reporting solution that was robust, secure, accurate, and extensible.